The front of house servery is the heart of any hospitality business. It’s where customers engage with your brand, where first impressions are made, and where efficiency can make or break the dining experience. Whether you run a bustling café, a high-end restaurant, or a corporate dining facility, the layout and design of your servery play a critical role in both customer satisfaction and staff performance.
At Proline, we specialize in crafting bespoke front of house serveries that enhance both aesthetics and functionality. With over 30 years of experience in delivering high-quality, customized solutions, we understand how to optimize your space to create a seamless, visually appealing, and highly efficient operation.
What Makes a Great Front of House Servery?
A well-thought-out front of house servery isn’t just about good looks—it’s about creating an experience that keeps customers coming back. Below are key factors that contribute to an exceptional servery design:
1. Seamless Layout & Accessibility
A cluttered or poorly designed servery can slow down service, frustrate customers, and create inefficiencies in your workflow. A carefully planned layout ensures smooth traffic flow, both for staff and guests, reducing bottlenecks and maximizing service speed.
Key considerations:
✔ Clear entry and exit points to prevent congestion.
✔ Logical workflow to minimize unnecessary movement for staff.
✔ Accessible design to accommodate all customers, including those with disabilities.
2. Food Presentation That Attracts Customers
The way food is displayed directly impacts purchasing decisions. A well-lit, strategically arranged display encourages impulse purchases and enhances the overall dining experience.
✔ Use high-quality materials to create a premium feel.
✔ Consider glass-fronted displays for fresh food options.
✔ Adjustable shelving allows for flexibility in showcasing different menu items.
3. Integration of Modern Technology
Technology is transforming the hospitality industry, and your front of house servery should reflect these advancements. Digital menu boards, self-service kiosks, and contactless payment solutions can enhance efficiency and customer satisfaction.
✔ Self-service stations reduce queues and speed up ordering.
✔ Digital displays can update menus in real-time.
✔ Smart temperature controls ensure food remains at optimal serving conditions.
4. Customer Comfort & Engagement
Beyond just being functional, a servery should create a welcoming and engaging environment. Thoughtful design elements such as counter heights, lighting, and seating arrangements can significantly impact customer satisfaction.
✔ Choose ergonomic counter heights for easy interaction.
✔ Ensure warm, inviting lighting to create ambiance.
✔ Provide ample space around the servery for a comfortable experience.
5. Hygiene & Ease of Maintenance
Cleanliness is non-negotiable in any foodservice environment. Selecting the right materials for your front of house servery can make maintenance easier while ensuring compliance with hygiene standards.
✔ Stainless steel surfaces for easy cleaning and durability.
✔ Seamless designs to eliminate crevices where dirt can accumulate.
✔ Non-porous materials to prevent bacterial growth.
Why Choose Proline for Your Front of House Servery?
At Proline, we go beyond standard solutions. Our bespoke front of house serveries are tailored to meet the specific needs of each business, ensuring a perfect balance between form and function.
Our Expertise Includes:
✅ Custom Design & Fabrication – Every project is built to your specifications, ensuring a seamless fit with your space and brand identity.
✅ Premium Quality Materials – We use high-quality, durable materials that are both aesthetically pleasing and long-lasting.
✅ Expert Craftsmanship – With over three decades of experience, we bring precision and attention to detail to every project.
✅ Sustainability Focus – We incorporate eco-friendly practices and materials to create more sustainable hospitality solutions.
We’ve worked with some of the UK’s most renowned establishments, including Bleecker Burger in London Bridge and Jöro Restaurant in Sheffield, delivering top-tier servery solutions that enhance both efficiency and customer experience.
Transform Your Front of House Servery with Proline
Your front of house servery should work for you—not against you. Whether you’re looking for a sleek, modern aesthetic or a practical, high-volume solution, Proline has the expertise to deliver a design that elevates your business.
🔹 Bespoke Designs – Tailored to your space, workflow, and branding.
🔹 Future-Proof Solutions – Integrating modern technology for enhanced service.
🔹 Built for Durability – Using high-quality materials for long-lasting performance.
📩 Ready to upgrade your servery? Contact Proline today and let’s create a space that enhances both service efficiency and customer satisfaction.